Labor-management Communication
Internal Communication Channels
Compal respects employees' rights to free expression and open communication. Through diverse and accessible communication and consultation mechanisms, the Company fosters positive labor-management relations and encourages employees to share their opinions and suggestions. All employee feedback is handled confidentially and addressed in a timely manner, with follow-up actions taken to ensure appropriate resolution. In 2025, Compal maintained multiple employee communication channels (See table on the right) across global operations, receiving a total of 44,117 employee comments, inquiries, suggestions, and feedback through these platforms.
Cases are sent to subordinate units for processing within 24 hours of being received then assigned to the dedicated unit for action. At the same time, we have also formulated the“Management Procedure Document for Protecting Whistleblowers and Putting an End to Fighting Against Protection” to protect complaints from the threat of retaliation in accordance with the procedure. Please refer to the Employee Code of Conduct, which regulates the whistle-blowing process and the protection of whistleblowers from retaliation.
- Employee Code of Conduct of Compal:
Labor Relations and Collective Bargaining
◼ Labor Relations and Collective Bargaining - Freedom of Association
In accordance with the Ministry of Labor’s Regulations for Implementing Labor-Management Meetings and the Company’s internal Freedom of Association and Collective Bargaining Procedures, all Compal employees have the right to freely and voluntarily form and join associations, participate in collective bargaining and peaceful labor-management consultations, or choose not to participate in such activities.
In Taiwan, labor-management meetings are established in accordance with applicable regulations, and employees are represented through this mechanism rather than through labor unions. Labor unions have been established in China, Vietnam, Brazil, and Mexico.
Employee union participation rates : Union employees/Total employees (%)
◼ Union and Labor-Management Conferences
According to the “Procedure Governing Employees’ Freedom of Association and Rights to Collective Bargaining”, some plants have set up labor negotiation units and scheduling negotiation conferences, which are attended by representatives of labor and management to discuss labor disputes, employee welfare, collective contracts and other related matters. Some plants adopt regular audit and review, and e-mail to discuss matters, so there is no regular physical meeting.
If employees would like to complain about the situation that happened in Compal, such as human resources system, occupation, employee benefits, and forced labor, discrimination, sexual harassment and so on of any unreasonable incidents, they can report via following internal website or e-mail, we commit to the confidentiality and prevent retaliation:
- Compal's staff information Network website: http://tpewww/Compal/Tpe/adm/empinfo/suggestion.html
2. Contact Window for Staffs: opinion@compal.com
3. Complaints of Sexual Harassment E-Mail：sh@compal.com
The Company is committed to fostering harmonious labor-management relations. Through labor unions and labor-management consultation mechanisms, Compal protects employees’ rights and interests while promoting effective two-way communication. The labor unions and labor-management meetings held at various sites in 2025, along with their key discussion topics, are summarized below.
Complaint Investigation Procedure
Special Cases in 2025
2025 External Communication Channels
Compal values stakeholder feedback and provides diverse communication channels. All feedback is reviewed and addressed in accordance with relevant policies and procedures, ensuring that stakeholders' voices are heard, respected, and duly considered. Stakeholders of our company can use the following e-mail to complain or report, whether be named or unnamed, will be accepted.
