Stakeholder Engagement

• Product Quality
• Customer Relations
• Talent Attraction and Retention
• Privacy and Information Security
• Business and Human Rights
• Occupational Safety and Health

• Discussion of certification-related activities during project and audit meetings.
• Collaborating with customers to address global climate action challenges, working together to promote localized net-zero carbon reduction measures, and investing in or procuring local green energy.
• Tracking, impact analysis, and response plans for new regulations.
• Analysis and internalization of customer requirements as Compal’s own supplier management requirements to ensure 100% compliance with customer specifications on hazardous substance restrictions.
• Complete the customer factory audit and the company's quality system QC080000 audit to ensure that the hazardous substance management is implemented in compliance with relevant regulation.
• Compal continues to pass ISO/IEC 27001  3rd party certification audit,and identification of internal external issues with the information security management is conducted every six months to establish stakeholder expectations of the information security management system (including customer requirements on information security).

• Product Quality
• Occupational Safety and Health
• Talent Attraction and Retention
• Talent development
• Privacy and Information Security

• Hazardous substance management education and training was conducted in Taiwan. The 2 sessions were attended by 2,000 people.
• Workplace Misconduct and Sexual Harassment Prevention Training in Taiwan.
• Maintaining open and effective communication with employees across Taiwan and overseas sites through multiple channels, including phone, email, and online consultations. In 2024, a total of 45,027 communication cases were recorded.
• A total of 38 labor-management meetings and occupational health and safety committee meetings were convened by each plant.
• The EAP counseling system hotline was used 224 times. Professional psychological counseling services at the Kunshan factory, with colleagues receiving one-on-one guidance, a total of 62 participants.
• Annual Global Employee Engagement Survey.
• A total of 1,633 employee responses were received from the survey on material topics for stakeholders.
• Promotion and feedback through social media platforms such as Facebook, Instagram, and LinkedIn..
• "Pop-up window of threat Intelligence on employee computer" is communicated once new threat Intelligence、"Social engineering drills" and "information security education" are conducted every quarter and education and training conducted every year to enhance employee information security awareness. Internal/external audits are conducted on a regular basis along with continuous improvement.
• Personal privacy education and audits. 

• Research and Innovation
• Privacy and Information Security
• Risk Management
• Talent development
• Occupational Safety and Health

• Hosting of annual Shareholders’ Meeting chaired personally by the Chairman.
• Hosted institutional investor conferences or took part in investment forums a total of 12 times in 2024.
• The investor communication mailbox received, opened and responded to 36 cases during 2024. 

• Product Quality
• Sustainable Supply Chain
• Customer Relations
• Integrity Management
• Occupational Safety and Health

• Communication of the latest regulatory requirements through the SDCP (Supplier Design Collaboration Portal System). Supplier customer service contact point established by SDCP for centralized collection and response to all suppliers' hazardous substance declarations.
• Launching "ESG GO" online platform offering a series of courses on environmental sustainability, social responsibility, corporate governance, and green energy manufacturing technologies.
• Invited 9 suppliers for IDA One+N Program carbon reduction performance video.
• Optimizing the supplier management system with periodic announcements of important matters.
• Issue Supplier ESG Risk Assessment Questionnaire to identify suppliers risk. Complete 22 suppliers on-site audits in 2024.
• Implementation of Risk Assessment for Outsourcing Information Equipment and Implementation of outsourcing supplier audits to enforce the information security management. Conduct the supplier information security self-assessment survey. Completed at 10 suppliers during 2024.

• Business and Human Rights
• Talent development
• Occupational Safety and Health
• Social Impact
• Talent Attraction and Retention
• Energy Management

1. Receive and handle government regulations and official documents from the Environmental Protection Bureau.
2. Receive relevant power outage/water outage information and related policy information from the Power Supply Bureau/Water Company.
3. Receive and handle official government policy documents from the Government Administration Bureau.

4. Aligning with local climate policies to help achieve phased greenhouse gas reduction targets:sustainable economic activities guidelines.

• Continue to promote supply chain collaboration, achieving carbon reduction of 12,879 tCO2e in 2024, ahead of project target 10,000 tCO2e.
• Participating in renewable energy procurement and installation, as well as purchasing carbon credits.
• Participating in the manufacturing industry meeting of "Sustainable Economic Activities Certification Guideline", "Draft of the Resource Recycling Promotion Act" consultation meeting, and co-hosting CirCiT workshops.
• In response to the sustainability policy required by local government, Compal promote carbon reduction, water conservation, ecological monitoring and conservation, and local care. At our headquarters in Taipei, we respond to green transportation initiatives, promote green factories in Kunshan, and participate in monitoring forests and rivers in Brazil to  advocate for environmental protection.

• ˙Privacy and Information Security
• Product Quality
• Integrity Management
• Risk Management
• Sustainable Products 

1. Hosting of annual press conference hosted personally by the Chairman.
2. A total 26 press releases were issued in 2024. Product launches or press conferences on business partnerships were also held. 

• Business and Human Rights
• Social Impact
• Integrity Management
• Air Pollution and Waste
• Research and Innovation

1. Sponsoring the Taipei Technology Cup Charity Road Run. Employees were recruited to form a team to take part in the road run and to participate in community blood donation drives.
2. Sponsorship of in-person tutoring for rural children in New Taipei City, Taoyuan, Miaoli, Kaohsiung, Hualien, and Taitung, sponsorship of mobile library for rural communities in Kaohsiung, and establishment of the  Compal Qishan iReading network.
3. Collaborating with group companies to host beach clean-up events and removed 713.9 kg of marine waste.
4. Encouraged university volunteers to engage in reading and medical volunteer services in local communities and abroad,  implementing g the 17 SDGs.
5. Partnered with the Taipei Wild Bird Society to carry out two wetland conservation and environmental education activities at the Guandu Nature Park.
6. Partnered with Hsu Chauing Social Welfare Charity Foundation to assist disadvantaged students with improving their quality of learning and provide support services for impoverished families.
7. Support for charity events of non-profit organizations: donating to the Hualien Earthquake Relief Fund, with long-term partnerships included Hsu Chauing Social Welfare Charity Foundation, Sunshine Social Welfare Foundation, the Society of Wilderness, Taiwan D.B. Art Collective, Taiwan Environmental Information Association, Taipei Wild Bird Society and the General Association of Chinese Culture etc.
8. Partnered with Shuiyuan Village Theater to give elementary students from rural communities the chance to enjoy theatrical performances while also learning about environmental risk awareness and crisis management.
9. Compal employees participated in the end-of-year fundraiser and Mid-Autumn mooncakes donations to 4,292 students. Moreover, employees took part in 15  caring activities  including 3 evnets from the Volunteer and Guitar Club.
10. Compal ESG website shared 166 posts through Latest News with all stakeholders. FB fan page achieved 52,650 views.

Communication Channel and Method 

Frequency 

2023 Communications 

Customers

• Privacy and Information Security
• Risk Management
• Ethical Corporate Management and Anti-Corruption
• Sustainable supply chain
• Occupational health and safety
• Green Products

Regular communication and discussion conference

Unscheduled

• Discussion of certification-related activities during project and audit meetings.
• Tracking, impact analysis, and response plans for new regulations
• Analysis and internalization of customer requirements as Compal’s own supplier management requirements to ensure 100% compliance with customer specifications on hazardous substance restrictions
• The identification of internal external issues with the information security management is conducted every six months to establish stakeholder expectations of the information security management system (including customer requirements on information security)

Email discussion

Attend Customers' supplier conferences and ask related questions

Scheduled 

Customer audits

Employee

• Talent Recruitment and Retention
• Occupational health and safety
• Talent Incubation, Education and Training
• Privacy and Information Security
• Human rights, equality, and diversity

Conference of Labor-management Communication

Quarterly

• Hazardous substance management education and training was conducted in Taiwan. The 4 sessions were attended by 3,600 people.
• Open and constructive communications with employees through a variety of channels at Taiwan and overseas plants via telephone/e-mail/online consultation.
• A total of 37 labor-management meetings and occupational health and safety committee meetings were convened by each plant. The EAP counseling system hotline was used 1,355 times.
• A total of 281 employee responses were received from the survey on material topics for stakeholders.
• The employee happiness survey at Taiwan and China plants received 23,386 responses from employees and the average score was 72.97. Contact point: opinion@compal.com, Careyou_CQ@compal.com
• Social engineering drills and information security education are conducted every quarter and education and training conducted every year to enhance employee information security awareness. Internal/external audits are conducted on a regular basis along with continuous improvement. Contact point: #ISMS_TPE (IT Information Security Team)
• Personal privacy education and audits. Contact point: Compal_PIR@compal.com
• E-mails or telephone calls to encourage participation in volunteering activities and in response to charity events. Contact point: Compal ESG FB fan page, ESG@compal.com.

Internal Publications Welcome Employee’s Life Creation

Bi-monthly

Convening of Welfare Committee

Unscheduled

Intranet and Employee Opinion Box, Illegal Infringement (incl. Sexual Harassment) in the Workplace Complaint Mailbox, Fraud or Violation of Ethical Conduct Report Mailbox

Event promotion by intranet and email; Compa ESG FB fan page push notification and opinions response

Employee Assistance Programs (EAP)

Education Training

Annually 

Employee happiness survey at Taiwan and China plants

Investors/Shareholders

• Ethical Corporate Management and Anti-Corruption
• Risk management
• Privacy and Information Security
• Sustainable supply chain
• Talent Recruitment and Retention
• Green Product

Shareholders' Meeting

Annually 

• Hosting of annual Shareholders’ Meeting chaired personally by the Chairman. Explanation of the Company developments during the year and future outlook, as well as responding to material topics of concern to shareholder.
• Hosted institutional investor conferences or took part in investment forums a total of 13 times in 2023. Explanation of the Company’s development strategy, finances, and business situation, and engaging in two-way communication with investors.
• The investor communication mailbox received, opened and responded to 18 cases during 2023. Main focus was on the Company’s finances and business. Explanations were provided by the Company in response to the inquiries. Contact point:  Spokesperson, deputy spokesperson, Investor Relations officer, Investor@compal.com​

Investor seminar

Quarterly

Market observation post system

Unscheduled

Shareholders’Hotline/Mailbox

Periodic publication of the Company’s annual reports, quarterly reports, and monthly revenues

Scheduled 

Suppliers

• Privacy and Information Security
• Raw Material Management
• Supply Chain Management
• Ethical Corporate Management and Anti-Corruption
• Risk management

Communication of the latest relevant regulations via the internal supplier system, Sustainability website

Unscheduled

• Communication of the latest regulatory requirements through the SDCP (Supplier Design Collaboration Portal System) including updates on global green product regulations and implementation guidelines.
• Supplier customer service contact point established by SDCP for centralized collection and response to all supplier difficulties regarding hazardous substance declarations.
• Implementation of outsourcing supplier audits to enforce the information security management requirements stipulated in supplier contracts. Conduct the supplier information security self-assessment survey for 5 suppliers every six months. Completed at 10 suppliers during 2023.
• Invited 34 key suppliers to join the Compal ONE+N net zero acceleration plan for the electronics industry. A supplier conference was also hosted offline.
• Launched “ESG GO Training platform” to share a series of online courses related to environmental sustainability, social responsibility, corporate governance and green energy and manufacturing technologies, etc. Contact point: ethics@compal.com ​

Email discussion

Supplier Complaints Mailbox

Government

• Ethical Corporate Management and Anti-Corruption
• Risk management
• Privacy and Information Security
• Sustainable supply chain
• Climate risks and opportunities

Official document 

Unscheduled

• Received and processed government regulations and correspondence from Department of Environmental Protection
• Received power/water outage notices and related policy information from the power/water utilities
• Reported on progress in green purchasing and discussion of climate-related reduction and mitigation issues
• Participated in Industrial Development Administration’s pre-pandemic low-carbon programs and worked with suppliers to reduce actual carbon emissions by 10,000 tonnes
• Respond to the "Guidelines on Cyber Security Management for TWSE/TPEx-Listed Companies” issued by the Financial Supervisory Commission and regulatory changes announced by the government at various times.​

Actual visits

Participation in government projects

Media

Press Conference

Unscheduled

• Hosting of annual press conference hosted personally by the Chairman. Explanation of the Company’s annual results, future outlook, and communication of material topics of concern to the media.
• A total 19 press releases were issued in 2023. Product launches or press conferences on business partnerships were also held. Media announcements gave the outside world a better understanding of the Company’s business developments and activities. Contact point:  Spokesperson, Deputy Spokesperson PR@compal.com​

Press release

Media mailbox/Telephone

Community

• Climate risks and opportunities
• Social Welfare
• Risk Management
• Talent Recruitment and Retention
• Human rights, equality, and diversity

Participation in Community Activities

Scheduled 

• Sponsorship of the annual Neihu Technology Park charity road run. Employees were recruited to form a team to take part in the road run and to participate in community blood donation drives.
• Sponsorship of in-person tutoring for rural children in New Taipei City, Taoyuan, Miaoli, Kaohsiung, Hualien, and Taitung, sponsorship of mobile library for rural communities in Kaohsiung, and establishment of the Compal iReading network.
• Partnered with the Society of Wilderness on wetlands conservation at Sheliu Community for Rehabilitation of Acrostichum aureum - protection of native species, removal of invasive services and environmental education.
• Encouraged university students to volunteer with local communities and implement the 17 SDGs.
• Compal ESG website shared 140 posts through Latest News with all stakeholders. FB fan page achieved 34,956 views.Contact point: Compal ESG FB fan page, ESG@compal.com.​

Compa ESG FB fan page push notification and opinions response

Monthly 

Email discussion

Telephone Discussion

Non-profit Organizations

Participation in Charity Events

Annually 

• Co-hosting of coastal clean-up or environmental protection education awareness events.
• Partnered with Hsu Chauing Social Welfare Charity Foundation to assist disadvantaged students with improving their quality of learning and provide support services for impoverished families.
• Partnered with universities, colleges as well as rural junior high schools/elementary schools throughout Taiwan on providing volunteer services.
• Support for charity events of non-profit organizations: Partner units included Hsu Chauing Social Welfare Charity Foundation, Sunshine Social Welfare Foundation, the Society of Wilderness, Taiwan Environmental Information Association, The General Association of Chinese Culture etc.
• Partnered with Shuiyuan Village Theater to give elementary students from rural communities the chance to enjoy theatrical performances while also learning about environmental risk awareness and crisis management.
• Compal ESG website shared 140 posts through Latest News with all stakeholders. FB fan page achieved 34,956 views. Contact point: Compal CSR FB fan page, ESG@compal.com.

Email 

Monthly 

On-site Visits

Unscheduled

Compa ESG FB fan page push notification and opinions response