Stakeholder Engagement
Purouse of communication with Stakeholders
- Enhance communication with customers, supply chains, and investors to seek their approval on Compal's implementation of sustainability.
- Enhance employee participation in sustainability as well as boost employee rapport and loyalty by embracing sustainability on a corporate level.
- Effective communication with the government, media, and communities to understand and respond to their demands in an appropriate manner.

Stakeholders | Key Issues of Concern in 2024 | Communication Channel and Method | Frequency | 2024 Communications |
Customers |
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Regular communication and discussion conference | Unscheduled |
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Email discussion | Unscheduled | |||
Attend Customers' supplier conferences and ask related questions | Scheduled | |||
Third party & Customer audits | Scheduled | |||
Unscheduled | ||||
Employee |
|
Conference of Labor-management Communication/ Occupational Safety and Health Committee | Quarterly |
|
Convening of Welfare Committee | ||||
Internal Publications Welcome Employee’s Life Creation | Bi-monthly | |||
Intranet and Employee Opinion Box, Illegal Infringement (incl. Sexual Harassment) in the Workplace Complaint Mailbox, Fraud or Violation of Ethical Conduct Report Mailbox | Unscheduled | |||
Internal Website and Email Campaigns, Promotion and Feedback via Facebook Fan Page / Instagram / LinkedIn, etc. | ||||
Employee Assistance Programs (EAP) | ||||
Education Training | Annually/Unscheduled | |||
Global Employee Engagement Survey | Annually | |||
Investors/ Shareholders |
|
Shareholders' Meeting | Annually |
|
Investor seminar | Quarterly | |||
Market observation post system | Unscheduled | |||
Shareholders’ Hotline/Mailbox | ||||
Periodic publication of the Company’s annual reports, quarterly reports, and monthly revenues | Scheduled | |||
Suppliers |
|
Communication of the latest relevant regulations via the internal supplier system, Sustainability website | Unscheduled/Annually |
|
Email discussion | Unscheduled/Annually | |||
Supplier Complaints Mailbox | Unscheduled | |||
Government |
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Official Document | Unscheduled |
|
Proactive visit | Unscheduled | |||
Participating in sustainability initiatives and contributing to policy development | Unscheduled |
4. Aligning with local climate policies to help achieve phased greenhouse gas reduction targets:sustainable economic activities guidelines.
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Media |
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Press Conference | Unscheduled |
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Press release | ||||
Media mailbox/ Telephone | ||||
Community |
|
Participation in Community Activities | Scheduled |
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ESG FB fan page push notification and opinions response | Scheduled/Unscheduled | |||
Email discussion | Monthly/Unscheduled | |||
Telephone Discussion | Unscheduled | |||
Non-profit Organizations | Participation in Charity Events | Scheduled/Unscheduled | ||
On-site Visits | Unscheduled |
Communication Channel and Method |
Frequency |
2023 Communications |
||
Customers |
|
Regular communication and discussion conference |
Unscheduled |
|
Email discussion |
||||
Attend Customers' supplier conferences and ask related questions |
Scheduled |
|||
Customer audits |
||||
Employee |
|
Conference of Labor-management Communication |
Quarterly |
|
Internal Publications Welcome Employee’s Life Creation |
Bi-monthly |
|||
Convening of Welfare Committee |
Unscheduled |
|||
Intranet and Employee Opinion Box, Illegal Infringement (incl. Sexual Harassment) in the Workplace Complaint Mailbox, Fraud or Violation of Ethical Conduct Report Mailbox |
||||
Event promotion by intranet and email; Compa ESG FB fan page push notification and opinions response |
||||
Employee Assistance Programs (EAP) |
||||
Education Training |
Annually |
|||
Employee happiness survey at Taiwan and China plants |
||||
Investors/Shareholders |
|
Shareholders' Meeting |
Annually |
|
Investor seminar |
Quarterly |
|||
Market observation post system |
Unscheduled |
|||
Shareholders’Hotline/Mailbox |
||||
Periodic publication of the Company’s annual reports, quarterly reports, and monthly revenues |
Scheduled |
|||
Suppliers |
|
Communication of the latest relevant regulations via the internal supplier system, Sustainability website |
Unscheduled |
|
Email discussion |
||||
Supplier Complaints Mailbox |
||||
Government |
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Official document |
Unscheduled |
|
Actual visits |
||||
Participation in government projects |
||||
Media |
Press Conference |
Unscheduled |
|
|
Press release |
||||
Media mailbox/Telephone |
||||
Community |
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Participation in Community Activities |
Scheduled |
|
Compa ESG FB fan page push notification and opinions response |
Monthly |
|||
Email discussion |
||||
Telephone Discussion |
||||
Non-profit Organizations |
Participation in Charity Events |
Annually |
|
|
|
Monthly |
|||
On-site Visits |
Unscheduled |
|||
Compa ESG FB fan page push notification and opinions response |
External Communication Channels
Employees | Customer | Shareholders/Investors | Suppliers/ Contractors | Non-Profit Organizations/Communities | Media | Government Agencies/ Competent Authorities |
●Employee Complaints opinion@compal.com ●Sexual harassment and bullying in the workplace sh@compal.com ●Information security education #ISMS_TPE (IT Information Security Team) ●Personal privacy education and audits Compal_PIR@compal.com |
Customer relationship NBServices@compal.com |
Investor relationship investor@compal.com |
Supplier relationship ethics@compal.com |
Spokesperson, Deputy Spokesperson PR@compal.com |
Social engagement、ESG ESG@compal.com Comal ESG FB fan page |
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Reporting cases of Anti-corruption and integrity violations ethics@compal.com |