Identification of Material Issues

For main stakeholders, besides usual information collecting from various communication channels and feedback mailbox, Compal also used questionnaires to understand issues of concern to stakeholders. The issues were mainly based on Global Reporting Initiative (abbreviated as GRI), in addition to Compal’s in-depth projects like the “Childbirth Incentive Project”, “Remote Areas Education Promotion”, and “Conflict Minerals Management”. Also, we included local/foreign trends, common issue of the electronics industry, Compal's operating focus, and Compal sustainable development goals. After reviewing its adequacy, there were a total of 48 issues sent to various stakeholders by online questionnaire and hard copies have been received from groups who find it inconvenient to use the Internet. We successfully received 782 valid questionnaires. After completing the statistics, the core team discussed the weight of the stakeholders’  importance to Compal plus stakeholders’ rate of concern on maternal issues to work out the final level of concern of material issues for corporations as the “ordinate”.
As for issues that may impact the economy and society, the core team discussed using Compal’s operation as a starting point to evaluate scores due to its various effects on economy, society, and environment and added the average score as the “abscissa”. The following is the XY scatter table. According to the XY crossing region between the stakeholders' high level of concern and the high level of economic, social, and environmental impact, we once again contrasted Compal’s industrial characteristics.
According to the highest levels of concern and impact, we arranged 8 GRI material issues and 16 situation disclosure issues. Though remaining issues ranked low in priority, some related policies and results were also revealed in the report.

Material topics matrix


Description of the Selected GRI Material topics

Chart Items


Material Issues Corresponding GRI Standards Index Description Index Description Material Description
Economic Performance
Same as 2016
Disclosure of economic value generated and distributed by the Company. Allow the investors/shareholders to understand more about the operation status of the Company. The economic related performance was the stakeholders’ issue of most concern. The disclosure of 2017 operational performance and market competitiveness information and the continuous enhancement of local procurement rate were our focal points.
Same as 2016
Energy consumption within parts of the Company’s internal and external production (upstream and downstream suppliers and transportation). Environmental issues were of concern to all customers and employees, and energy and emissions issues were the main focuses of the stakeholders. As a leading company in the industry, it is our duty to honestly disclose information.


Added in 2017
Related inventory of greenhouse gas emissions.


Same as 2016
Disclosure of the number of new employees hired, employee turnover, and parental leave for the stakeholders to understand the corporate employees’ general situation. For labor issues, we were concerned about the employment, salary and benefits, occupational health and safety, and equal treatment of all Compal’s employees. Only through healthy employees can the industry prosper.
Occupational Health and Safety
Same as 2016
Types of injury and rates of injury, occupational diseases, lost days, and absenteeism, and a total number of work-related fatalities.
Forced or Compulsory Labor
Same as 2016
Description of whether operators and suppliers have any significant risk for incidents of forced or compulsory labor, and management system and action to contribute to the elimination of all forms of forced or compulsory labor. Human rights and ethics are the foundation of corporate development. Compal followed the principles of fairness, justice, and anti-corruption. Also, in accordance with RBA, international human rights organizations and labor policies, we do not discriminate against others due to any reason and had no human trafficking and no forced labor. We do not hire employees from intermediaries using compulsory labor. Whether the supplier complies with these related regulations was also our focal point in selecting new suppliers and annual audits.
Same as 2016
Communication and training in anti-corruption policies and procedures.
Product Responsibility
Customer Health and Safety
Same as 2016
Evaluated the impact on the health of the product and service categories. Customer satisfaction was the focus of Compal’s sustainable management. Only through the insurance of customer information security and product quality can we maintain a sound business relationship.